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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,017 reviews
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SEAN K.'s profile image
SEAN K. 
5 years ago

Great customer service! 

WESLEY F.'s profile image
WESLEY F. 
5 years ago

Everyone involved were very helpful. 

MARGARET O.'s profile image
MARGARET O. 
5 years ago

PennyMac being proactive in communication. There were just a couple of times where I had to check in to see what was happening and about whether we correctly did the docusigns. 

SCOTT I.'s profile image
SCOTT I. 
5 years ago

Everything was on time and completed as scheduled. No complaints. 

Mark L.'s profile image
Mark L. 
5 years ago

Jennifer and other staffs all made it great I appreciate The extreme experience I had through the whole process it was great. Thank you thank you very much.  

Maryline E.'s profile image
Maryline E. 
5 years ago

Molly is a great person, So friendly and patient. You Know at Penny Mac it is so difficult to talk to the same person twice. Communicating with Molly Makes it feel great. 

Raymond K.'s profile image
Raymond K. 
5 years ago

Everyone was super friendly anxious to help us with answers to our questions (which were many) It was a LONG process but Jason worked with us to make it as easy as possible. 

Shaun H.'s profile image
Shaun H. 
5 years ago

The whole process was smooth and fast. 

Karina R.'s profile image
Karina R. 
5 years ago

Carmelita Villarreal did a great job in keeping me updated and staying in touch, even if there was no update she'd still reach out just to confirm that there were moving along just as they should be.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,017 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.