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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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CYNTHIA W.'s profile image
CYNTHIA W. 
on Birdeye

4 years ago

Friendly and helpful people.  

Hsueh-Chao A.'s profile image
Hsueh-Chao A. 
on Birdeye

4 years ago

Ashley is a very professional loan officer, she is also detail oriented. I felt very comfortable work with Ashley, she made the whole processing over the phone clearly and easy to understand. Thank you Ashley, thank you for helping me re-financing the loan! God Bless! 

Clinton M.'s profile image
Clinton M. 
on Birdeye

4 years ago

It was the easiest process for buying or refinancing I I’ve ever been involved in!! 

LEONARD C.'s profile image
LEONARD C. 
on Birdeye

4 years ago

Start to finish it was easy. Floyd Turner and Elizabeth Estrada took great care of me. 

Alan B.'s profile image
Alan B. 
on Birdeye

4 years ago

Depend too much on email and the portal; received conflicting closing pdocuments and incorrect information; closing docs had different information than what was verbally promised; had to drive 75 miles one way for closing; I know it was a difficult time time, but contingencies should be planned for. 

Shane S.'s profile image
Shane S. 
on Birdeye

4 years ago

Ruben Sanchez the person I started the whole process was AWESOME! Even after his part of the process was over anytime I needed clarity or had a question about what was needed he was extremely helpful and let me know what I needed to do and explained everything extremely well! I was contemplating getting quotes and stuff elsewhere but he was one of the main reasons I stayed with PennyMac, I would recommend him to everyone for help! 

BRIAN H.'s profile image
BRIAN H. 
on Birdeye

4 years ago

Great experience. Closed earlier than expected. Simple, easy process. 

Jason T.'s profile image
Jason T. 
on Birdeye

4 years ago

Ease of process! 

NALLELY Alvarez V.'s profile image
NALLELY Alvarez V. 
on Birdeye

4 years ago

Great team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.