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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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CHIJI A.'s profile image
CHIJI A. 
on Birdeye

4 years ago

I suppose because I was refinancing with the same company that held my mortgage, it made the process extremely painless and accelerated. 

JOSE G.'s profile image
JOSE G. 
on Birdeye

4 years ago

Thank you for helping me have a smooth refinance. It was my first time going through this process and it is deeply appreciated. 

AMANDA Z.'s profile image
AMANDA Z. 
on Birdeye

4 years ago

Great experience. Quick and easy closing. 

Edward H.'s profile image
Edward H. 
on Birdeye

4 years ago

From the beginning to the end of the process everyone was professional and helpful. I couldn’t of asked for a better experience. Thank you to the Mac Team!! 

STEVEN D.'s profile image
STEVEN D. 
on Birdeye

4 years ago

Dealing with Cherie’ Payton was a very pleasant experience. She was very helpful and responsive when I had a question. She did an awesome job and I appreciate her assistance. I was disappointed in how difficult it was to get ahold of Will my loan officer after we got the loan process started. Some questions o had could only be answered by him as well as I wasn’t informed before hand that once it started I would be basically dealing with everyone but the loan officer. 

ISAIAS E.'s profile image
ISAIAS E. 
on Birdeye

4 years ago

Keeping the clients informed step by step with the procedure. 

Julia C.'s profile image
Julia C. 
on Birdeye

4 years ago

It was quick and simple. 

MARILYNN H.'s profile image
MARILYNN H. 
on Birdeye

4 years ago

Cheree and Eric made my refinance go very smoothly and quickly with no problems. Communication throughout the whole process was great.Thank you all that were involved. 

MANUEL K.'s profile image
MANUEL K. 
on Birdeye

4 years ago

Penny Mac was very responsive and communicated extensively. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.