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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
Select a rating
Brett C.'s profile image
Brett C. 
on Birdeye

4 years ago

An overall great experience through the wonderful world of refinancing. 

Jemal W.'s profile image
Jemal W. 
on Birdeye

4 years ago

Due to the volume of business PennyMac was having, individuals did their best to address my concerns. 

KENNETH A.'s profile image
KENNETH A. 
on Birdeye

4 years ago

Great Experience 

HUGH C.'s profile image
HUGH C. 
on Birdeye

4 years ago

Better communication including weekly updates. A firm closing date, not extended out 2 extra months. An accurate closing statement without a charge for flood insurance that was already part of the condo association dues. It would also help to be able to communicate with the same person each time at Penny Mac. It was extremely difficult to get ahold of the processing agent by phone call. 

LOUIS S.'s profile image
LOUIS S. 
on Birdeye

4 years ago

Better communication/status updates!!! 

Thomas S.'s profile image
Thomas S. 
on Birdeye

4 years ago

It was fast and easy 

JEFFREY W.'s profile image
JEFFREY W. 
on Birdeye

4 years ago

Communicate better 

FRANK Contreras I.'s profile image
FRANK Contreras I. 
on Birdeye

4 years ago

Received all information concerning my loan, all questions were answered, was not stressful as some other companies. Closed within the time limit that was mention. 

KENNETH M.'s profile image
KENNETH M. 
on Birdeye

4 years ago

The overall experience was smooth and efficient 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.