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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymac
Norma is a happy and sincere employee in the Loan Servicing department. She called me when she said she would and answered my questions completely. She was always friendly , but also professional. I always looked forward to her calls. As I am a retired AT&T management , I expect Norma's executive management to share my comments with her and and express their appreciation of her professionalism and her value to PennyMac USA.
speed of closing
Ease of access and whole process completed promptly
Signing was cancelled and not communicated with me. I had to find our from the notary. Neither Robert Gillespie nor Eric Aron communicated with me. Took over a week for Robert to even call me. Then informed he would call me in a day or 2 with an update. I NEVER did receive a call back from him. The same applies to Eric Aron. Both lied to me. Finally got a supervisor Chakeeta Adams who helped and followed through with communication. Very, very disappointed in your customer service
It was quick and easy, they made the loan process painless.
Jacob Rogers and all the Staff at PennyMac made the entire experience, quick, comfortable, and pleasant. When I had questions, they quickly addressed my concerns and had strong follow up. I would recommend PennyMac. Great job everyone!
Everyone was great to work with and the was there when I need someone.
Thank you Jordan and the entire team!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.