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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,015 reviews
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MICHAEL G.'s profile image
MICHAEL G. 
5 years ago

It couldn't have been an easier process! I wish my initial home loan was done through PennyMac. 

Dorothy R.'s profile image
Dorothy R. 
5 years ago

I was kept well informed by friendly helpful staff 

PARIMALA S.'s profile image
PARIMALA S. 
5 years ago

Was given the right information and good follow up. 

ROBERT K.'s profile image
ROBERT K. 
5 years ago

all parties were very efficient in their duties regarding my loan process. 

LISA F.'s profile image
LISA F. 
5 years ago

The people I worked with on the phone were easy to understand, patient and knowledgeable. 

Robert C.'s profile image
Robert C. 
5 years ago

Smooth and not complicated 

JACK NEVE I.'s profile image
JACK NEVE I. 
5 years ago

Drew did a great job of communicating with me despite being put in a difficult position. My subordination took way/way longer than it should have...not his fault. On top of that, some of the requirements that P-Mac had for my specific escrow situation were made challenging by folks clearly above Drew's level. He did his best to try to remedy the situation but was constrained by requirements of his management; it was ultimately resolved. Drew kept a calm demeanor even when I sometimes didn't. 

JEFFREY P.'s profile image
JEFFREY P. 
5 years ago

The process to refinance was easy and everything was explained completely. We were updated on where we were in the process frequently. Overall Penny MAC has been everything we could hope. 

James J.'s profile image
James J. 
5 years ago

All the Penny Mac representatives we had the pleasure to work with were very cordial and professional. We feel like the service we received was first rate. Thank You! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,015 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.