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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It couldn't have been an easier process! I wish my initial home loan was done through PennyMac.
I was kept well informed by friendly helpful staff
Was given the right information and good follow up.
all parties were very efficient in their duties regarding my loan process.
The people I worked with on the phone were easy to understand, patient and knowledgeable.
Smooth and not complicated
Drew did a great job of communicating with me despite being put in a difficult position. My subordination took way/way longer than it should have...not his fault. On top of that, some of the requirements that P-Mac had for my specific escrow situation were made challenging by folks clearly above Drew's level. He did his best to try to remedy the situation but was constrained by requirements of his management; it was ultimately resolved. Drew kept a calm demeanor even when I sometimes didn't.
The process to refinance was easy and everything was explained completely. We were updated on where we were in the process frequently. Overall Penny MAC has been everything we could hope.
All the Penny Mac representatives we had the pleasure to work with were very cordial and professional. We feel like the service we received was first rate. Thank You!
PENNYMAC has a 4.4 star rating with 48,015 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.