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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a great experience.
Thank you very much. Easy transaction with clear directions.
Quick and efficient process.
All questions and concerns were answered and addressed. Side note: I did not like how I wasnt told about my original cash out amount was not approved and just lowered. This was before Clinton, but someone should have called me to let me know... I had no idea until Clinton called me and said the new loan amount.
Process was simple and quick. Team was responsive and knowledgeable. Chris Franklin was great to work with. Best part of my experience was when my loan went to underwriting, approval, and so forth all the way up to closing because of the great customer service provided by Carmelita Villarreal. She proactively communicated by email and phone with updates, and promptly addressed all my questions. Very responsive. Very professional. Thank you so much Carmelita!
There was to many people asking for papers and not talking to each other. Asking for the same papers stating they didn’t receive them bc it was sent to another person!
I was a current PennyMac customer and they help make this refi seamless. Great customer service all the way around!!!
very smooth process with easy communication.
The people working for PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,868 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.