This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My loan specialist and others I spoke to over the phone performed below expectation. Lack of communication and inefficiency in communicating expectations and outcomes. No communication with appraisal company and title company and real real estate agent about documentation. Appraisal report was delayed due to poor communication. Had to escalate this issue to Dennis Wang. Thank ls to Dennis Wang who stepped in at the last minute and fixed all the issues making us close ontime. Thank you Dennis.
Excellent customer service
The overall process was so easy and smooth. Everyone we worked with including Paul and Taylor had great communication, extremely nice and so informative.
Easy process, answered a few questions to get started they did all the rest. Great communication got a call or email every week for updates. Thank you Zandy..
Excellent Gabriel Mann Excellent Agent he even reached out since dealing with me since 2019 last refi.
Answers were answered with accuracy and professional. Calls were returned promptly.
The entire process from start to finish was professional and first-rate. Thanks!!
Everything was smooth and easy to understand.
conveinete
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.