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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,006 reviews
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TEANISHA S.'s profile image
TEANISHA S. 
5 years ago

Jorge was wonderful and very helpful... Manny 

STEPHANIE N.'s profile image
STEPHANIE N. 
5 years ago

Hector was amazing! He was easy to talk to, relayed information well considering this is very confusing information for me and was readily available whenever. Thanks to him, this was smooth and easy. That man deserves a raise because he dealt with me, honestly. 

CAMERON P.'s profile image
CAMERON P. 
5 years ago

When I first started thinking of refinancing my home PennyMac was not on my list of potential providers. After speaking it over with my wife we decided to see if PennyMac could compete. I was connected to Braxton Bearden who told me about the match or beat option PennyMac offers. Braxton was extremely competent in his field and really made everything run seamlessly. Glenn Manalus was our loan processor and he was equally awesome. Never once had an issue using this dynamic duo. Thanks, PennyMac! 

JOHN B.'s profile image
JOHN B. 
5 years ago

We worked very closely with Christopher, and then suddenly we got communications from Carmelita’s without warning. It would’ve helped to have a handoff to her. Also, a couple of times I called her and she requested documents for me and I had emailed her the information and she responded “I haven’t gotten them I didn’t check my email yet”. It would’ve been helpful for her to have done that before calling us. When she was on the phone she was very helpful but sometimes there was a lot of co 

JOHN G.'s profile image
JOHN G. 
5 years ago

Regina always kept me informed about the process or changes 

Adoner H.'s profile image
Adoner H. 
5 years ago

My loan specialist Tracy was very patient and pleasant, she kept me informed, and explained everything that was taking place step by step. At one point I felt like I had known her forever. It was certainly a pleasure working with her.👍😀 "WAY TO GO,TRACY" 

JAMES K.'s profile image
JAMES K. 
5 years ago

Yup 

Willard R.'s profile image
Willard R. 
5 years ago

PennyMac team 

Miguel V.'s profile image
Miguel V. 
5 years ago

Our team made our refinance easy. Everything went quickly and seamlessly. We were able to close before our originally scheduled date. Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,006 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.