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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Michael C.'s profile image
Michael C. 
on Birdeye

4 years ago

Faiza and Ryan were awesome! 

Naomi M.'s profile image
Naomi M. 
on Birdeye

4 years ago

Everything went smoothly and quickly. We did not need a lot of. paperwork as we are Penny Mac clients already.  

CLAIRE S.'s profile image
CLAIRE S. 
on Birdeye

4 years ago

Tom did a great job of working through the numbers and everyone did a fine job after that 

BEATRICE S.'s profile image
BEATRICE S. 
on Birdeye

4 years ago

I wish I had gone with another lender. Loan amount incorrect. Loan amount. Numbers not matching in documents. Closing documents incorrect had to resign. A total screw up. If I refi again not here. And no cash. Simple. Stupid people. They should work at a laundry mat and not a financial institution. Awful 

OCTAVIO M.'s profile image
OCTAVIO M. 
on Birdeye

4 years ago

I believe Pennymac could have given us a lower interest rate hence the reason I did not provide a 10 when asked if I would refer Pennymac to friends. Otherwise, process was easy and staff were professional. 

ANKESH S.'s profile image
ANKESH S. 
on Birdeye

4 years ago

Smooth process 

MICHAEL JAMES J.'s profile image
MICHAEL JAMES J. 
on Birdeye

4 years ago

Professionalism, feedback, updates, and communication!!! 

LOIS S.'s profile image
LOIS S. 
on Birdeye

4 years ago

Communication! 

CHARLES G.'s profile image
CHARLES G. 
on Birdeye

4 years ago

Very smoothly and professionally processed and completed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.