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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The processed moved quickly and easily. I was very impressed with how simple this all was, I didn't need to take time off work or interrupt other important manners to get this done. There were a few items on the closing documents that needed changes and initials, but other than that, the process and support was great
I appreciated the professionalism, courtesy, and knowledge of all team members. I never felt rushed or that I was bothering anybody with many questions. The online delivery of documents was wonderful. My notary was also very professional and made that process as easy as possible.
George was in constant communication and was very helpful in replying to any requests I had or questions I posed.
Good experience
The process was confusing when Dennis took over from Julie, when I attempting to call, or leave a message, no return call,. Dennis was very hard to understand, he didn't seem to understand my questions. I really believe a much better PR and customer service on refinancing could be improved. We've been with Pennymac several years and always got excellent service with the support. Hope this helps you improve.
Everything was good
Professional, accurate, and a partner that wanted this to go smoothly. Its a business but being treated as a valued partner was important. Penny Mac was already my mortgage holder and i had plenty of other options if i wanted to refinance at a lower rate. I chose Penny Mac because they supported me.
Quick, great email communication, everything presented was accurate. The whole team was a pleasure.
Nothing needs to change, Sara took wonderful care of me in getting all my questions answerd.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,252 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.