This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took way longer than originally stated. I had to provide the same documents several times. It was not communicated to me when something additional was needed until I reached out and asked. I got passed on to different people multiple times throughout the process.
Friendly people willing to answer questions more than once. However, working with more than one person during the process was a bit of a problem.
Eric Busalacchi, my initial loan officer, and Sharon Sidhu were enjoyable to talk to and work with.
Jason was extremely helpful and was always able to clear up any confusion that arose from other individuals in the process and what they were requesting. He always was prompt on responding and able to explain things clearly. Thank you Jason!
Quick and easy process
Great customer service! Timely!
The whole experience from start to finish was very simple. Really glad you guys reached out to me. Thanks for that and for making the process so stress free.
You already had my information, so it was easier for me.
Excellent communications,😊
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.