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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan officer presented the information honestly and promptly. All and all, it was a very good process.
Great service
Bryan was a big help, he help me find different options to close the loan and I really appreciate that. I prefer you guys contacting the person directly instead of emails due to emails sometimes ending up in junk mail. Overall happy with my end result
Dealing with friendly, intelligent, informative, truthful and patient people always makes for a great experience, ant that is what I had. Thank you!!!
The entire experience was fast and laid out well. Thank you so much Blen!
Not much different than other lenders, it’s up to the people that you get and you’re on checking up to keep things moving
Since I have become a PennyMac customer, I have been extremely pleased with the professional and efficient people whom work there. My recent experience with the refinance team was no different; very competent and easy to work with. I do recommend PennyMac
Communication
Getting the documents correct the first time would be a start. After the loan being held up by PennyMac, I was charged for extra days of interest even though I was specifically told that I wouldn't be charged those fees if the reason the closing period being extended was not my fault!
PENNYMAC has a 4.4 star rating with 48,005 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.