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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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DENNIS H.'s profile image
DENNIS H. 
5 years ago

The loan officer presented the information honestly and promptly. All and all, it was a very good process. 

Sergey P.'s profile image
Sergey P. 
5 years ago

Great service 

Martin O.'s profile image
Martin O. 
5 years ago

Bryan was a big help, he help me find different options to close the loan and I really appreciate that. I prefer you guys contacting the person directly instead of emails due to emails sometimes ending up in junk mail. Overall happy with my end result 

THOMAS S.'s profile image
THOMAS S. 
5 years ago

Dealing with friendly, intelligent, informative, truthful and patient people always makes for a great experience, ant that is what I had. Thank you!!! 

Mark B.'s profile image
Mark B. 
5 years ago

The entire experience was fast and laid out well. Thank you so much Blen! 

Robert G.'s profile image
Robert G. 
5 years ago

Not much different than other lenders, it’s up to the people that you get and you’re on checking up to keep things moving 

Matthew L.'s profile image
Matthew L. 
5 years ago

Since I have become a PennyMac customer, I have been extremely pleased with the professional and efficient people whom work there. My recent experience with the refinance team was no different; very competent and easy to work with. I do recommend PennyMac 

PHILLIP M.'s profile image
PHILLIP M. 
5 years ago

Communication 

Nicholas R.'s profile image
Nicholas R. 
5 years ago

Getting the documents correct the first time would be a start. After the loan being held up by PennyMac, I was charged for extra days of interest even though I was specifically told that I wouldn't be charged those fees if the reason the closing period being extended was not my fault! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.