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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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RUSSELL M.'s profile image
RUSSELL M. 
5 years ago

Easy, quick process. Friendly staff makes a world of difference. A+ experience. 

CONSTANTE S.'s profile image
CONSTANTE S. 
5 years ago

AJ was great! Very helpful and professional! Great communication skills! Thanks AJ! 

John M.'s profile image
John M. 
5 years ago

Jeff Benyo my loan officer was excellent and the terms of the deal were good. However, Emma did not communicate well unless she needed something. She didn't read what I sent her. She didn't update my file with pertinent information (obvious when I talked to other personnel at your office). The finale was she TWICE scheduled a closing without sending the documents to the title company. Lastly, the payoff amounts were still wrong at closing after I told Emma multiple times they were incorrect. 

Aaron P.'s profile image
Aaron P. 
5 years ago

super easy refinance on my VA loan. Most of my previous documents were able to be reused for the refinance so it made it very quick (less than 30 days) to do my refinance. 

WILLIAM V.'s profile image
WILLIAM V. 
5 years ago

Saving Money on monthly payment due to lower interest rate, and ability to help budgeting by skipping two payments. 

WILLIAM T.'s profile image
WILLIAM T. 
5 years ago

Professionalism 

MARILYN P.'s profile image
MARILYN P. 
5 years ago

Very pleased with them 

George Lueck J.'s profile image
George Lueck J. 
5 years ago

The entire team were professional, timely and mindful of my schedule 

DAVID H.'s profile image
DAVID H. 
5 years ago

It was simply an easy and straightforward process. Ashley and Susan were very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.