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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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RAHUL P.'s profile image
RAHUL P. 
5 years ago

The entire process was easy to follow and very clearly defined. Greg did a phenomenal job in responding to all my questions and concerns in a timely manner. 

Paula S.'s profile image
Paula S. 
5 years ago

The whole process was fast and easy. Very good customer service 👍 

Osvaldo M.'s profile image
Osvaldo M. 
5 years ago

Exceeded expectations 

Stefan L.'s profile image
Stefan L. 
5 years ago

good communication throughout the process of application and closing. Would be helpful to have a direct number to those working on the loan. 

Louise A.'s profile image
Louise A. 
5 years ago

Everyone worked together to get it done quickly 

Martha L.'s profile image
Martha L. 
5 years ago

your exceptional team! 

Frederick R.'s profile image
Frederick R. 
5 years ago

Easy process. Open communications and everything done on time 

MICHAEL J.'s profile image
MICHAEL J. 
5 years ago

Easy And Quick. Very Efficient And Friendly 

JEREMY D.'s profile image
JEREMY D. 
5 years ago

COMMUNICATION WAS TERRIBLE. It didn't happen. I could NEVER get a hold of Myesha. I got dumped into the pool of call centers with people who could never seem to answer my question. If she called,and I missed the call, I was never able to get in-touch with her because she didn't have a direct line. Emails were rarely if never answered. I was told that at closing I needed to have a check for $182. On the day of closing I was told I needed a check for over 1400. No warning at all from PennyMac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.