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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,870 reviews
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James M.'s profile image
James M. 
on Birdeye

4 years ago

We were told the March 2, 2020 payment didn't make it into the original loan as a payment & that it would be returned. Never saw it & don't know where it ended up. CLManatt 

Larry W.'s profile image
Larry W. 
on Birdeye

4 years ago

no comment. 

Don J.'s profile image
Don J. 
on Birdeye

4 years ago

AMMIE was great and she kept communication lines open constantly keeping me informed 

Warren Street S.'s profile image
Warren Street S. 
on Birdeye

4 years ago

The entire loan process was smooth and great communication and coordination between MyMac Team Members . 

Nicholas Di P.'s profile image
Nicholas Di P. 
on Birdeye

4 years ago

The entire process was very fast and easy. Everyone from PennyMac who communicated or interacted with us were very professional, courteous and extremely knowledgeable. Highly recommend! 

Eberson J.'s profile image
Eberson J. 
on Birdeye

4 years ago

No comment 

REBECCA B.'s profile image
REBECCA B. 
on Birdeye

4 years ago

Closing was in a timely manner and accurate 

SHANTA A.'s profile image
SHANTA A. 
on Birdeye

4 years ago

Charles Shepherd was awesome. Nick, George and Andrew helped me everyday to answer my question. I did not work with Sara Olsen. I believe she would also have done great job. Closing process was little hectic because of the time ( COVID -19). I have not got any copies of my closing documents ( signed) yet. I hope I will get those soon. Thanks again and STAY SAFE. Shanta Adhikari PennyMac Customer since 2015.  

KENNETH S.'s profile image
KENNETH S. 
on Birdeye

4 years ago

Everything went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,870 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.