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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,871 reviews
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Joseph G.'s profile image
Joseph G. 
on Birdeye

4 years ago

Faiza Saleem and Jimmy Kim made it very easy to refinance our mortgage from start to finish. Any questions I had were professionally handled and explained in great detail and, therefore, made my questions very easy to understand. They both hav excellent customer service capabilities and job knowledge. It was a pleasure working with them. Thank You. Joseph Greco 

Jesse C.'s profile image
Jesse C. 
on Birdeye

4 years ago

Hilda exceeded all expectations and help close a week early. Thank you! 

CASSANDRA M.'s profile image
CASSANDRA M. 
on Birdeye

4 years ago

Great communication 

Scott C.'s profile image
Scott C. 
on Birdeye

4 years ago

everything was done on time and completed exactly as explained during the first phone calls 

TIFFANY M.'s profile image
TIFFANY M. 
on Birdeye

4 years ago

An offer was worked out for me far as closing cost but then when it got the loan processor I believe it was I was told something else but Jan worked it out, then it took 3 attempts for me close,twice the attorney said they never did receive my paperwork from the title company and it took for someone from PennyMac to give me the title company # for me to reach out to them myself and get this resolved myself and finally on the 3rd attempt I was able to close. 

TANIA W.'s profile image
TANIA W. 
on Birdeye

4 years ago

Information was clearly explained and the process ended well before the expected timeframe. 

John M.'s profile image
John M. 
on Birdeye

4 years ago

Tahirah was very helpful thru the process... 

VIRGINIA R.'s profile image
VIRGINIA R. 
on Birdeye

4 years ago

Thank you for all your help through my loan process 

KARA G.'s profile image
KARA G. 
on Birdeye

4 years ago

My loan closed promptly without unnecessary paperwork. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,871 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.