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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication through the loan process. I ended up submitting documents late because they were requested and sent over but no one verified that they were sent. I also received emails and calls later on during the process about documents, but like before no one verified that the emailed documents were received. Other than that the loan process went smoothly.
Dealing with John Buchanan was very good. Respects to the fact he gave the truth about every step of the way. And even when the Mac Team was not as proactive in responding to me about correct figures John got on it when I called and resolved it correctly. The only one thing I did not like was that the Mac team had to pull my credit twice and yes it still does pull the credit score down. Yes not much however they really should not have had to pull it a second time due to it was pulled already
Very nice staff.
The process was seemless. Thanks!!
It was great you were able to come to our home and was willing to work with us for the times we were available
No
Sharon provided exceptional service. She was well informed and very helpful. She was always quick to respond to all of my questions, providing me with useful information that helped to alleviate the stress of this process.
Good customer service
Easy to work with, best lender I have ever worked with!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.