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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,004 reviews
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MICHAEL U.'s profile image
MICHAEL U. 
5 years ago

The organization had its act together and did an outstanding job. 

Tyler B.'s profile image
Tyler B. 
5 years ago

The process was fast and simple. Andrew Mortenson did a great job keeping me up to date each step of the way and thoroughly answered every question I had. 

ARI A.'s profile image
ARI A. 
5 years ago

The closing process was a complete disaster. The saving grace was Ken Price who resolved the issue at the 11th hour but everything else was unprofessional and sloppy in at ever step. Not a pleasant experience. 

Jose C.'s profile image
Jose C. 
5 years ago

Everything, they make the process easy 

Andrew C.'s profile image
Andrew C. 
5 years ago

For the most part the process was smooth, there was a miscommunication on the closing costs that ultimately was resolved and was the only issue I had. Otherwise this was a great experience start to finish. 

Hieu N.'s profile image
Hieu N. 
5 years ago

1) Pleasantly surprised to learn your competitive refi rate (I shopped around!!!) 2) Shocked when experienced your efficient loan process (This is my 5th refi) 3) Communication was top notch. I was updated by email regularly and your electronic dashboard was on target Definitely will check with PennyMac first for my next home loan Thank you...thank you. 

BRANDEN L.'s profile image
BRANDEN L. 
5 years ago

Was good 

Jason D.'s profile image
Jason D. 
5 years ago

Several questions have up from issues that were addressed several times. 

DEBORA B.'s profile image
DEBORA B. 
5 years ago

Great service!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,004 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.