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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,871 reviews
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Amos K.'s profile image
Amos K. 
on Birdeye

4 years ago

Anna was excellent and very accurate with all the information I needed.she timely asked for the relevant documentation required.communicated briallantly and kept me always informed.she always wanted to know if I had any questions or concerns.i couldn't have asked for more. Overall it was fun enjoyable and wonderful working with Anna. I would recommend anybody to work with this great cheerful lady.she was on top of her game.Thanks very much Anna I really appreciate. 

Maria K.'s profile image
Maria K. 
on Birdeye

4 years ago

She was very helpful on everything and was always there to answer our questions . 

David M.'s profile image
David M. 
on Birdeye

4 years ago

Good knowledgeable people. 

DARLENE G.'s profile image
DARLENE G. 
on Birdeye

4 years ago

I did not receive follow-up on issues that I needed addressed. Sometimes it would take over a week to get any feedback and then I would have to call PennyMac for the updates to what I needed to know. 

WILLIAM T.'s profile image
WILLIAM T. 
on Birdeye

4 years ago

The refinance process was quick, efficient and pleasant. 

RICHARD MERRITT I.'s profile image
RICHARD MERRITT I. 
on Birdeye

4 years ago

The professional service from Charles. 

Jeffery G.'s profile image
Jeffery G. 
on Birdeye

4 years ago

Timely, ongoing and accurate communication. 

Charles P.'s profile image
Charles P. 
on Birdeye

4 years ago

Great experience. This process was efficient. Personnel were professional, courteous. A pleasure to work with. 

CHRISTOPHER R.'s profile image
CHRISTOPHER R. 
on Birdeye

4 years ago

Good communication, closing was on time and done well especially in this time period of extra caution with the COVID-19 situation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,871 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.