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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I found the experience to run very smoothly. I was pleased with the service. The whole process was done in a matter of weeks.
Good experience
The process would have been better if thame parties involved payed close attention to the documents that were requested and if the process that was laid out initially had been followed. I would not highly recommend this process as I experienced it.
Poor Communication, the length of time to close, the cash to close changing due to the delay
great.
It was a good experience
Chris was amazing at making sure I understood everything about the loan, and made himself available for any questions I had even after his job was done!
Chris Franklin was very knowledgeable and went out of his way to explain the various loan terms and options to me. This helped me make an informed decision during the loan refinancing process. Thanks!
I had to go to a competitor to get fees waived, then you guys waived the some of the fees so I stayed with penny mac. I also contacted the VA they told me to walk away from penny mac because they were taking advantage of me with all those fees, you don't do that to a veteran. Very disappointed in the service.
PENNYMAC has a 4.4 star rating with 48,818 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.