PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
Select a rating
Bruce D.'s profile image
Bruce D. 
5 years ago

Reduced interest rate for big savings 

Arthur Santiago J.'s profile image
Arthur Santiago J. 
5 years ago

Great costumer service very professional and also very patient I was well pleased with the great team that was selected to help me with the refinance thank you :) 

Gary D.'s profile image
Gary D. 
5 years ago

The process was timely and very convenient for my schedule 

Paul Cardenas I.'s profile image
Paul Cardenas I. 
5 years ago

Great service! 

TAMU S.'s profile image
TAMU S. 
5 years ago

Had a good experience very communicative. 

LARRY M.'s profile image
LARRY M. 
5 years ago

First. Mr. Johnson was really good to work with. The problem was after it left him to the next agent. 1. I never got a copy of my appraisal. 2. The closing papers were incorrect and had to start over again. 3.There were a lot of miscommunication about the second closing. 4 The second closing papers were incorrect. 5 A document that had to be e signed for the third closing could not be signed when I opened my documents. It had to be sent to me by fed ex , Same crap, says past 500 characters ca  

VICTOR P.'s profile image
VICTOR P. 
5 years ago

Great 

Edmund D.'s profile image
Edmund D. 
5 years ago

Cameron Freeland assisted me with a refi at a time when I was caring for a very sick parent in the hospital. During my long days at the hospital I called PennyMac to inquire about refi and was paired with Cameron . He helped me get all the documents together and sent from my smart phone. He kept me calm when I was having difficulty viewing thins or getting the information needed. He was patient and understanding and took into account the added stress II was experiencing at the hospital. 

MICHAEL H.'s profile image
MICHAEL H. 
5 years ago

Fantastic question experience. Michael was professional, courteous, and extremely helpful. Fast process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.