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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had to use 2 systems for documentation because one wasn't working right. I ended up uploading documents 2x or wasting time on multiple requests for provided docs. For a bit, I believe Veronica was out so that didn't help, but not about her.
Was always able to speak to someone on the phone
CO was only issue
Everyone I worked with at PennyMac was very helpful during a extremely challenging time to buy a home, will use in the future for sure, thanks!
James Crowley and the rest of PennyMac Team did a phenomenal job helping my wife and I close on our new home. I appreciate doing business with PennyMac and will refer given the opportunity.
Everyone was pleasant, knowledgeable, thorough, and prompt with this process. Thank you :)
Customer service was great, I was informed step by step of process and received calls keeping me abreast of the status of my loan until closing I would definitely recommend the agency to my family and friends
more transparency during closing and accurate closing disclosures. Also, my loan officer Mutari Muhammad, although very knowledgeable, was sometimes arrogant and dismissive. I didn't like that. Giovana was very pleasant and awesome throughout the entire process. It is clear that she valued friendly customer service. Great job hiring her.
We have used PennyMac for our last two home purchases and would recommend them to our friends. De’Loria was easy to work with and was able to meet our very tight closing date for a newbuild home which was complicated by the builder slipping completion date. Great job.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,102 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.