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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you so much with helping us get our loan (:
Prompt responses, knowledge, and professionalism from P/M member(s)!
Crystal was friendly, knowledgeable and responsive. All you can ask for! I was glad to work with her and appreciate her time in helping me to iron out some minor issues. Thank you!!
Whenever I spoke with Chaix or any other PennyMac representative, it was always great and she was very helpful. My primary issues were that I was always the one fetching information and having to call to get updates. My closing experience was also mishandled and it delayed closing for a week despite me calling in to pennymac to confirm that everything was all set (because title company was telling me otherwise). And despite Pennymac’s reassurances, the closing docs were indeed incorrect and I had to reschedule closing a week... read more
Could have sent me texts to call or messaged me more frequently. This process took forever.
Every thing went good no problem everyone was nice and polite thank you
Thank you so much for everything.
Questions were answered promptly, closing was fast and great customer service.
Great customer service
PENNYMAC has a 4.4 star rating with 48,616 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.