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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was very pleased with it all.
I started my loan process on April 4th, Evelyn and Jorge was really great, they was all about closing this loan. The process only took them 18 days to close out my loan, it was truly unbelievable I would recommend Pennymac to everyone. 5 stars all the way
Painless, no issues to mention..
It was seamless and the customer service was great.
If Sandi McMillin were allowed to handle the entire process things would have proceeded much smoother. All the confusion seemed to come from other sources. Sandi held everything together, I might have given up and gone with another company if not for her.
Sandi was a pleasure to work with. She was very responsive and always pleasant in our interactions. She answered all questions I had in a timely manner and would obtain documents requested of me if she was unable to provide them herself. Sandi contacted me regularly as promised so I didn’t have to worry about reaching out to her.
Austin was very helpful and diligent in following up on what was needed.
Jon Paider and Bailey Greene were truly professional in every aspect of the loan process And made me feel comfortable and at ease from beginning to end. And I personally thank them both
The experience was as easy as possible. I loved the fact that Paul called me weekly, even if nothing were needed, just to check if I had any questions. Very proactive.
PENNYMAC has a 4.4 star rating with 48,102 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.