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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,616 reviews
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Jean-Paul Q.'s profile image
Jean-Paul Q. 
3 years ago

Norma was fantastic and very easy to work with. Weekly phone call check-ins and email updates made the process simple and quick. 

Richard T.'s profile image
Richard T. 
3 years ago

lack of commuteacion 

RANDAL B.'s profile image
RANDAL B. 
3 years ago

Start to finish awesome support. All questions were answered and resolved in a timely manner. Krystal and the rest of the team remained engaged throughout the process. The best refinance experience I have encountered. Thanks Krystal and the PM team! 

Vicki H.'s profile image
Vicki H. 
3 years ago

Erika was very personable and easy to work with. She explained everything to my satisfaction. She called twice a week with updates. She exceeded my expectations, as I'm used to this process taking 2 months and everything was accomplished in 3 weeks. I appreciated the phone calls with updates. 

Lawanda C.'s profile image
Lawanda C. 
3 years ago

Overall great experience, great customer service and prompt responses. 

PAUL B.'s profile image
PAUL B. 
3 years ago

Great service, very kind and professional! 

Tammie H.'s profile image
Tammie H. 
3 years ago

Smooth and easy process! Thank you! 

Kimberly F.'s profile image
Kimberly F. 
3 years ago

Getting the loan was fast and easy. Everyone was nice and easy to talk to. 

Jonathan M.'s profile image
Jonathan M. 
3 years ago

No thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.