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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication the length of time from March to May. After talking with Steve Toth about the loan amount that I needed on more than one occasion the loan was not what I requested. The first loan amount was an insult. Correcting my address during the 1st month (March) was the beginning of my unpleasant experience. Steven Toth told me I would not have to worry about the creditors that are listed on the application, pennyMac would be responsible for their payment. I live in North Carolina, April 29, 2022 Sampson county there wa... read more
From beginning to end the process was smooth and the team communicated every step of the way.
All around good experience
Better communication by phone instead of electronic emails.
..........
I had a great experience with PENNYMAC team. Fast,accurate and made it easy with the transaction
Great communication
Overall the process was easy. There was one miscommunication that caused us to spend $200 on a termite inspection that we didn't need, but other than that everything went well.
Sandi was great. But the other staff (Nicholas) poorly communicated what needed to happen, didn’t follow through on what they said and didn’t give the credit they assured me. Lesson learned: to have staff provide assurance in writing. Last time I work with Pennac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,146 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.