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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,614 reviews
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Quinetta W.'s profile image
Quinetta W. 
3 years ago

The whole process took longer than expected but my loan processor Britnee Valles was awesome and kept me informed of everything. 

Bertin Cassou J.'s profile image
Bertin Cassou J. 
3 years ago

Everyone were very nice and helpful, thankyou BC 

Nathaniel T.'s profile image
Nathaniel T. 
3 years ago

It was overall a good experience 

Sally M.'s profile image
Sally M. 
3 years ago

Linda Frazier was a joy to work with. She answered all my questions promptly and clearly. She was friendly and helpful. 

Lance F.'s profile image
Lance F. 
3 years ago

If we would have elected to use a different lender that certainly would have made it better. After the initial conversation everything went down hill from there. No clear lines of communication, multiple requests for already provided documentation, missed close date by several weeks, and took 4 business to close. Virtually no communication after approval. Thought it was miracle it actually closed. Can’t over estimate how disappointed we were. 

Erwin V.'s profile image
Erwin V. 
3 years ago

Front the very beginning everyone was helpful. Made the whole process so much easier. 

Daniel S.'s profile image
Daniel S. 
3 years ago

The process went very smoothly it was almost too easy. Angel was awesome and I really appreciated her help the whole way through all the way up start to close. 

Terry R.'s profile image
Terry R. 
3 years ago

Grace was both professional and personable. She was able to keep the process moving and answer all of my questions while being proactive in the process. I found all of the PennyMac personnel in the lending process to be very helpful and concise during the entirety of the lending/loan process. 

Baylee J.'s profile image
Baylee J. 
3 years ago

The loan process went successfully. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,614 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.