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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mark Stallings was great, Portia Dear was amazing. I only spoke with Nick Mayer once and he was very good also. I’m very disappointed that I was not informed of the turnover of my closing from Portia to Nick. I only found out because I called with a question. Portia was a great resource.
No hidden fees. Closing delayed by builder but rates didn’t change and no extra fees added.
Great customer service
Very professional.
Not asking for the same pay stubs multiple times. Waiting till the end of the process to tell me its showing I'm on leave from my job but yet you had all my paystubs showing that made no since.
Quick and easy process, portal is awesome to see your progress and people are friendly and very knowledgeable.
The communication was great, and the professionalism was outstanding.
1. Underwriter requests were strange & unreasonable. (Delayed settlement) 2. Mortgage company chose a settlement company without asking me. (In the interest of moving things forward, I later agreed.) Overall, glad that everything worked out at closing.
Quick and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,149 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.