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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
WAS GREAT EVERYTHING HANDLE IN TIME FRAME THANKS FOR HELPING ME LOWER MY PAYMENTS EVERY BODY WAS AWESOME TO ME THANKS ALICE WADE
Calls were answered and responded very quickly. Great customer service.
Chavaya was communicative and showed up on time. She was very personable and made all the paperwork quick and easy to get through. Instead of it being a chore, it was pleasant. She had a copy all ready prepared for me and clearly articulated what each sheet was so I could understand it. The easiest process for a house I’ve ever been through!
Everyone all the PennyMac team was responsive and had answers immediately. They made the entire process easy and painless. It couldn’t have gone any smoother.
Easy smooth process and everyone including Joseph Gallo were super nice!
Brittany was super and the process was so easy! Thank you!
Awesome experience
Joseph was really nice and pleasant to talk to. One piece of advice is he needs to slow down and enunciate when speaking. I had to keep asking him not to talk so fast. 😁
Lack of communication left us unsure about decision and where and when the close would occur.
PENNYMAC has a 4.5 star rating with 49,149 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.