PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,149 reviews
Select a rating
Alice W.'s profile image
Alice W. 
on Birdeye

2 years ago

WAS GREAT EVERYTHING HANDLE IN TIME FRAME THANKS FOR HELPING ME LOWER MY PAYMENTS EVERY BODY WAS AWESOME TO ME THANKS ALICE WADE 

BANKS, J.'s profile image
BANKS, J. 
on Birdeye

2 years ago

Calls were answered and responded very quickly. Great customer service. 

Hannah W.'s profile image
Hannah W. 
on Birdeye

2 years ago

Chavaya was communicative and showed up on time. She was very personable and made all the paperwork quick and easy to get through. Instead of it being a chore, it was pleasant. She had a copy all ready prepared for me and clearly articulated what each sheet was so I could understand it. The easiest process for a house I’ve ever been through! 

Edward G.'s profile image
Edward G. 
on Birdeye

2 years ago

Everyone all the PennyMac team was responsive and had answers immediately. They made the entire process easy and painless. It couldn’t have gone any smoother. 

Karess G.'s profile image
Karess G. 
on Birdeye

2 years ago

Easy smooth process and everyone including Joseph Gallo were super nice! 

Barry T.'s profile image
Barry T. 
on Birdeye

2 years ago

Brittany was super and the process was so easy! Thank you! 

PRINCESS M.'s profile image
PRINCESS M. 
on Birdeye

2 years ago

Awesome experience 

Timothy S.'s profile image
Timothy S. 
on Birdeye

2 years ago

Joseph was really nice and pleasant to talk to. One piece of advice is he needs to slow down and enunciate when speaking. I had to keep asking him not to talk so fast. 😁 

Jeanine S.'s profile image
Jeanine S. 
on Birdeye

2 years ago

Lack of communication left us unsure about decision and where and when the close would occur. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,149 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.