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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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Angela L.'s profile image
Angela L. 
3 years ago

No additional remarks 

Michael F.'s profile image
Michael F. 
3 years ago

From application to closing the process went very smoothly. The team that I worked with was terrific. Great job!!! 

Joshua H.'s profile image
Joshua H. 
3 years ago

Original numbers and closing documents did not match, had to re-do entire process. Linda was very rude each time she had called and wouldn’t speak to my wife about anything having to do with the loan even though everyone else at pennymac was able too! Shalimar and mark stellings were wonderful throughout the process, everyone else not so much. 

Jae G.'s profile image
Jae G. 
3 years ago

As fast as last time 

RONALD D.'s profile image
RONALD D. 
3 years ago

On time answered all our questions and also volunteered information we didn't know about 

Mary H.'s profile image
Mary H. 
3 years ago

10 great service 

Boris K.'s profile image
Boris K. 
3 years ago

I’m glad I had a GREAT experience . My PennyMac team was great at any steps of refinancing process. Thank you team members. 

Heather L.'s profile image
Heather L. 
3 years ago

I started the official process aug.2021. Closed in april 2022.i dk what exactly was happening for the length of time and switched so many processing agents.all the way to the day bfr closing..also same loan officer until day bfr closing.i am pleaesed with new payment but overall there good. 

Mike Tarango I.'s profile image
Mike Tarango I. 
3 years ago

Clear communication and expedient timeline. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.