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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Listened too. I tried to explain several times about the Lincoln Savings information, but no one really listened to me. Waited online for several hours at least 3 times and no call back as promised.
Linda was so great, walking me through everything and explaining it to a clear understanding
Great job !!
From start to finish, there was hardly any communication explaining the process from the PennyMac Team. We constantly had to contact PennyMac to clarify and receive information. WE ARE STILL WAITING FOR A CONFIRMATION LETTER (or communication) THAT OUR LOAN HAS CLOSED. Respectfully request you review your communication process with applicants for a better experience.
Thank you Suzanne for guiding me through loan process. You answered all the questions I had in a prompt mater.
Process was quick and easy.
Pennymac has been amazing as always. I've worked with them on 3 separate occasions over the years and every time they have gone above and beyond in everything they do.
First off the process started smoothly with Jennelle Sherman. She sent what was needed and we responded promptly. The appraisal was scheduled quickly. The report from the appraisal company was conducted on 18 Feb. We received the report on 3rd of March. Between asking for duplicate r documentation over and over again and items being misplaced was the start of the headaches. When Pennymac requested documentation from 3rd parties, common sense was out the door. When it finally got to the underwriter, the team took a week Betw... read more
The communication was great. All questions were answered in a timely manner
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,112 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.