PENNYMAC

Argha B. 

on Birdeye

3 years ago

All the loan officers we interacted with were extremely knowledgeable and very patient with us. They explained everything clearly and hand held us through the entire process. I will give them a 5 start rating and would recommend them to my friends and family. 

Melissa G. 

on Birdeye

3 years ago

Andrew was very knowledgeable and kind. Everything was explained to me in an easy way for me to understand. Thank you. 

Mark O. 

on Birdeye

3 years ago

I have used Pennymac on a previous Re fi. This attempt was painful at best. Multiple request for the same information from multiple people who I spoke with. Attempting to remove equity out of my house that was financed by Pennymac should not have been this difficult. Time to reevaluate your process. 

Michael C. 

on Birdeye

3 years ago

I was told I would have my money by April 1 st and today is the 29th may of hit there today lots and lots of mistakes and o 

Alba Cuellar L. 

on Birdeye

3 years ago

Thank you very much. Everything went well. 

Kevin W. 

on Birdeye

3 years ago

It was seamless and the customer service was great. 

Monika S. 

on Birdeye

3 years ago

Sandi was a pleasure to work with. She was very responsive and always pleasant in our interactions. She answered all questions I had in a timely manner and would obtain documents requested of me if she was unable to provide them herself. Sandi contacted me regularly as promised so I didn’t have to worry about reaching out to her. 

Lynda J. 

on Birdeye

3 years ago

Marc and Erika made it a pleasant experience 

Cony M. 

on Birdeye

3 years ago

Austin was very helpful and diligent in following up on what was needed.