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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Christopher N.'s profile image
Christopher N. 
3 years ago

Great communication and great team! 

Joel H.'s profile image
Joel H. 
3 years ago

Great experience 

BARBARA R.'s profile image
BARBARA R. 
3 years ago

Tyra was awesome. She was always easy to get on the phone and she always was able to help me when I called and always was able to help me with all of my questions. Thanks Tyra for all of your help! You Rock!! 

Juan M.'s profile image
Juan M. 
3 years ago

Peter was awesome and very on top of everything throughout the whole process. 

Gary G.'s profile image
Gary G. 
3 years ago

Cesar did an excellent job of explaining things, returning phone calls and keeping the process moving forward. You should be proud to have him as an employee!!! 

Mychal J.'s profile image
Mychal J. 
3 years ago

I had a great experience. Everything was throughly communicated and properly taken care of. 

Cesar H.'s profile image
Cesar H. 
3 years ago

Nancy was a great contact to work with. My lower ratings had more to do with the title company and their document communication with Pennymac. Specifically the HELOC subordination process, which took longer than it should have with the required forms from the current HELOC provider. Everything that Mancy was involved in was handled professionallly and expeditiously. 

Paul R.'s profile image
Paul R. 
3 years ago

Happy customer, from my perspective all went well. 

Marcus K.'s profile image
Marcus K. 
3 years ago

Kept us in loop, but without overwhelming us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.