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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,162 reviews
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Deborah G.'s profile image
Deborah G. 
on Birdeye

2 years ago

I AM SO HAPPY TO SAY THAT I AM NOW A HOMEOWNER!! This was my first time to purchase a home of my own. Needless to say, I was anxious and nervous as it was a BIG step for me, and scary, too. But, my anxiety soon faded as I spoke more and more with kind and knowledgeable people who so patiently walked me through the entire process and helped me accomplish what I needed to be this happy homeowner. Thank you to all who gave me the support I needed to follow through with this endeavor. 

Ronald A.'s profile image
Ronald A. 
on Birdeye

2 years ago

personal communications 

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

My wife and I want to thank everyone involved in our refinance process, good team effort. 

Bryan W.'s profile image
Bryan W. 
on Birdeye

2 years ago

We stared this process in December. It was a 5 month process that was supposed to take two. There were too many hands involved. Miscommunication between different employees calling and emailing us. 

Matthew W.'s profile image
Matthew W. 
on Birdeye

2 years ago

Good stuff, no issues. 

Jessie B.'s profile image
Jessie B. 
on Birdeye

2 years ago

Very timely and easy process over all 

Anderson B.'s profile image
Anderson B. 
on Birdeye

2 years ago

Better communication, timely replies, actually being able to talk to elycia and Veronica. If the people who answered the phone actually knew the answer and/or took the time to get the correct answer. 

Cody B.'s profile image
Cody B. 
on Birdeye

2 years ago

Jon was a true professional! His knowledge, expertise and energetic personality made for a great experience. Thank you, Jon! 

Walter S.'s profile image
Walter S. 
on Birdeye

2 years ago

The process was very easy and complete. I made changes along the way and was always received and processed immediately with expected results. Spoke with a number of representatives along the way and always received accurate, professional and accurate responses, and in a very timely fashion. Happy with the process. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,162 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.