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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,162 reviews
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Shelley M.'s profile image
Shelley M. 
on Birdeye

2 years ago

Sandra is great every attentive to my needs and questions. I sold my home April 15 was stressed if my new home closing would happen on the same day. She worked hard and made this happen so I didn’t have get storage unit for my stuff and find place to stay with 2 dogs. She kept saying we can make this happen and she did. I am truly great full for having her as my loan officer. 

Deborah W.'s profile image
Deborah W. 
on Birdeye

2 years ago

The mortgage process is really never easy. Between all the documents the lender sends and all the documents the mortgagee has to submit, the process is sometimes overwhelming. What I did like about this Pennymac process was that you could always log into your portal and see what was still needed and where the process was. I appreciated that. Lori Gibson was always available to speak with us if we needed to call. She was accommodating and professional as well as polite and personable. I would hope all your agents are as good ... read more

Wesley P.'s profile image
Wesley P. 
on Birdeye

2 years ago

It was as expected. Happy to close in the comfort of my own home, not in an office. 

Leah C.'s profile image
Leah C. 
on Birdeye

2 years ago

The process was relatively painless 

Joshua L.'s profile image
Joshua L. 
on Birdeye

2 years ago

thank you for everything 

MICHAEL N.'s profile image
MICHAEL N. 
on Birdeye

2 years ago

Very pleasant experience, answered all and any questions I had. Brandon was great! 5 stars from me 

Erin M.'s profile image
Erin M. 
on Birdeye

2 years ago

My only issue I had was Anna was very difficult to get a hold of at the beginning of the loan process, but after I did reach her and she answered all my questions, the process was more or less seamless from there on out. 

Theodore S.'s profile image
Theodore S. 
on Birdeye

2 years ago

We received some mixed messages about what was expected on our part 

Florence R.'s profile image
Florence R. 
on Birdeye

2 years ago

Amanda was very helpful and on top of everything that had to be done. Pleasant to speak to and I would recommend her to anyone that I know. Smooth experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,162 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.