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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience
We found the process to be thorough and straightforward. It proceeded as planned and all those that assisted were very professional and prompt.
My closing was delayed because the underwriter was asking for documents I had already provided. Extra documents were requested the night before closing Jamie was very helpful. Aaron was difficult to reach and did not respond to emails. The funding amount was short by $800 so the builder did not release the keys until the evening. The experience was pleasant until the day leading to closing
clear communication. Fast and meets the expectations with estimated date
ok service
Thank you for all the help
Other lenders had rejected us and PennyMac helped us and worked with us. Our loan officer was always available to answer any questions and really helped and pushed to get us the best loan that would work with us.
When I started the process I was under the assumption that my closing was going to be a little be cheaper than what it was but was overall and ok experience but is always stressful to deal with
The customer service was outstanding and the team is well trained on subject matter
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.