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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Jayson N.'s profile image
Jayson N. 
on Birdeye

2 years ago

Fast and great communication. A cpl hiccups, but nothing serious. I highly recommend Penny Mac! 

RICKY M.'s profile image
RICKY M. 
on Birdeye

2 years ago

Sandrea Allen and Shalimar Santiago were nothing short of amazing!!! Never have I received such wonderful customer service in my entire life. They were, professional, patient, understanding, and relentless in regards to getting me to the closing cash back # that I wanted. I literally didn't think they would be able to pull it off, but they surpassed my expectations!! I am so very grateful for both Sandrea and Shalimar and would recommend them as loan officers and PennyMac as a lender to anyone in need of a refinance or hom... read more

Thomas A.'s profile image
Thomas A. 
on Birdeye

2 years ago

Very good everything went very smooth very happy. 

Jerome R.'s profile image
Jerome R. 
on Birdeye

2 years ago

I been dealing with penny Mac since day 1 and they never disappointed me. I love there service and I’m glad they could help me again like I help them🤞🏾 

Paul F.'s profile image
Paul F. 
on Birdeye

2 years ago

no comment at this time 

Justin G.'s profile image
Justin G. 
on Birdeye

2 years ago

I had a great experience with Pennymac. The whole process was seamless on your end. The software was simple to use and someone was always available to take my call. I appreciate the team, especially Noah. Thank you 

Dominic S.'s profile image
Dominic S. 
on Birdeye

2 years ago

Communicating was just off.. I chose pennymac to make things easier and it was the opposite. I would go days with no update or response to my emails. I could have went to a local broker and received way better service.. Nancy was nice , but felt like she didn't help with certain concerns through the loan process or communicate for days at a time 

MARILYN H.'s profile image
MARILYN H. 
on Birdeye

2 years ago

Kristina was very timely and thorough in all her communications with me. I appreciated her attentiveness to my questions and her promptness in responding. Thank you, Kristina! You are a terrific representative of the MAC TEAM! 

Donna S.'s profile image
Donna S. 
on Birdeye

2 years ago

Awesome job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.