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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Fast and great communication. A cpl hiccups, but nothing serious. I highly recommend Penny Mac!
Sandrea Allen and Shalimar Santiago were nothing short of amazing!!! Never have I received such wonderful customer service in my entire life. They were, professional, patient, understanding, and relentless in regards to getting me to the closing cash back # that I wanted. I literally didn't think they would be able to pull it off, but they surpassed my expectations!! I am so very grateful for both Sandrea and Shalimar and would recommend them as loan officers and PennyMac as a lender to anyone in need of a refinance or hom... read more
Very good everything went very smooth very happy.
I been dealing with penny Mac since day 1 and they never disappointed me. I love there service and I’m glad they could help me again like I help them🤞🏾
no comment at this time
I had a great experience with Pennymac. The whole process was seamless on your end. The software was simple to use and someone was always available to take my call. I appreciate the team, especially Noah. Thank you
Communicating was just off.. I chose pennymac to make things easier and it was the opposite. I would go days with no update or response to my emails. I could have went to a local broker and received way better service.. Nancy was nice , but felt like she didn't help with certain concerns through the loan process or communicate for days at a time
Kristina was very timely and thorough in all her communications with me. I appreciated her attentiveness to my questions and her promptness in responding. Thank you, Kristina! You are a terrific representative of the MAC TEAM!
Awesome job
PENNYMAC has a 4.5 star rating with 49,164 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.