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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
3 years ago

Great job! 

Sherette N.'s profile image
Sherette N. 
3 years ago

The refinance process was well managed, though my initial advisor couldn’t be reached, there was a team willing and able to respond to any concerns. The only hiccup -which wasn’t major-was that I was told to have a witness at closing which apparently is not necessary in Florida. Overall, I’m glad I chose Pennymac. 

Louis Rhoden I.'s profile image
Louis Rhoden I. 
3 years ago

My experience with the staff at Pennymac was pleasant and helpful. Whenever I had questions, they were answered without judgment and with a high level of certainty and competence. I cannot imagine a more pleasant and easy experience for refinance. 

Keith E.'s profile image
Keith E. 
3 years ago

Overall, a great experience. Only issue we ran into was our tax exemption forms were never updated on loan docs for closing. 

Michael T.'s profile image
Michael T. 
3 years ago

The process was made easy and it was done on a timely basis. Thank y’all. 

Jon H.'s profile image
Jon H. 
3 years ago

Pennymac gave me a 5 star experience. 

Steven R.'s profile image
Steven R. 
3 years ago

Because the title company didn’t do their job and properly research my property taxes, the closing didn’t match what Pennymac sent me via email. Liam is still working to correct it and I hope to see a resolution this week. He and Brock have been most helpful. 

Milagros R.'s profile image
Milagros R. 
3 years ago

Everything was fast an awesome 

Luke A.'s profile image
Luke A. 
3 years ago

Happy to make sure good people get credit ... but forcing this text field is too much. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.