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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Matthew O.'s profile image
Matthew O. 
on Birdeye

2 years ago

Open, honest discussions, helped me get what I needed, great process 

Andrea M.'s profile image
Andrea M. 
on Birdeye

2 years ago

Having a different Loan Specialist all together 

KATHRYN D.'s profile image
KATHRYN D. 
on Birdeye

2 years ago

Smooth and simple start to finish! 

Pedro Hernandez J.'s profile image
Pedro Hernandez J. 
on Birdeye

2 years ago

Thank you Suzanne for guiding me through loan process. You answered all the questions I had in a prompt mater. 

Alexus P.'s profile image
Alexus P. 
on Birdeye

2 years ago

Rashawna was so extremely helpful. In the beginning of our loan process we had another officer and documents were not communicated nor were changes to the loan communicated with the other officer. Rashawna was on it with calling us weekly if not as soon as something changed. She was quick,polite and professional! If we ever have to use a loan officer with PennyMac again we would prefer Rashawna 

Tammy G.'s profile image
Tammy G. 
on Birdeye

2 years ago

The people 

DANIEL S.'s profile image
DANIEL S. 
on Birdeye

2 years ago

Process was quick and easy. 

Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

Pennymac has been amazing as always. I've worked with them on 3 separate occasions over the years and every time they have gone above and beyond in everything they do. 

Scott W.'s profile image
Scott W. 
on Birdeye

2 years ago

First off the process started smoothly with Jennelle Sherman. She sent what was needed and we responded promptly. The appraisal was scheduled quickly. The report from the appraisal company was conducted on 18 Feb. We received the report on 3rd of March. Between asking for duplicate r documentation over and over again and items being misplaced was the start of the headaches. When Pennymac requested documentation from 3rd parties, common sense was out the door. When it finally got to the underwriter, the team took a week Betw... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.