PENNYMAC

Kimberley W. 

on Birdeye

3 years ago

All was great 

William C. 

on Birdeye

3 years ago

Best experience I have had dealing with a home purchase/refinance 

Marchella A. 

on Birdeye

3 years ago

My refinance experience with PennyMac was great from beginning to end. I had a positive customer service experience with everyone I worked with throughout the process. And this includes all my interactions with Michelle Lofton. She was very always very courteous, pleasant, professional, and thorough. She kept in constant contact keeping me updated on the status of my refinance process. She always alerted me of any tasks I needed to complete in DocuSign to make sure my process kept moving along. And always ensured to as... read more

Stephane P. 

on Birdeye

3 years ago

Rebecca was available to answer to our questions and concerns. 

Dean T. 

on Birdeye

3 years ago

From talking to representatives, Requirements, documents, process and how long it will take to the day of closing and disbursement of monies all went smoothly!!!! Great job. 

Jeffery F. 

on Birdeye

3 years ago

When documents need to be signed by more than one person, send them the electronic documents and don’t make them print them out and send back to y’all. 

TAM N. 

on Birdeye

3 years ago

My refinance is finished. I received the cash out from the loan. So far, so good. The process is simple, accuracy, the coordinate between the loan specialist, the title company, the loan closing officer is perfect. We like your service, thank you Pennymac Tam 

John M. 

on Birdeye

3 years ago

great to work with 

Robin B. 

on Birdeye

3 years ago

I wasn't the direct person Mrs. White communicated with, it was my husband. My experience was with Mrs. Jayne. She was more effective because she was the person I communicated with the most. I appreciate doing business with you all. Thank you!