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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome customer service skills. Knowledgeable, resourceful
They never told me my husband had to be present and sign. Otherwise, efficient, great communication, and responsive l.
Everyone was great
I was going through a difficult time being as though my father had passed during this time. The PennyMac team members were very patient and kept me well informed with every step. I am thankful for the patience and kindness expressed. I will refer my family and friends to this company. Thank you, Melita Hicks
The process for the most part was great except for when I was almost denied because of documentation I couldn't provide, but good thing I spoke with someone else other than Samijo, that was able to tell me to provide different documentation that helped me get approved.
much better communication among personnel in your various departments-the left hand does not know what the right hand is doing! Pertinent info did not get forwarded along in the process, causing erroneous details in the closing disclosures, numerous duplicate requests for assets which caused need for first notary signing to be cancelled and rescheduled 10 days later. So many errors on Pennymac's part that created a negative experience for me. Details on how the cash disbursements were to be handled were not explained satisfa... read more
Justin and Ceasar were awesome.
I am very please and excited about who my process went, thanks for all the support throughout.
Great experience, thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,164 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.