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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Dana S.'s profile image
Dana S. 
on Birdeye

2 years ago

Thank you! 

Corrice G.'s profile image
Corrice G. 
on Birdeye

2 years ago

Thank you for a great experience 

DYLAN R.'s profile image
DYLAN R. 
on Birdeye

2 years ago

Less calls Call and say what needs to be done for the week not 3 calls a week . The verifying at the beginning of the phone call is tedious even if you ask to speak with a specific loan officer it’s a verification and then the loan officer needs to verify you again,I am very busy and sometimes it’s stressful. 

Duane L.'s profile image
Duane L. 
on Birdeye

2 years ago

staying with the same lender makes the process a breeze. was told i would receive a a call when funds were disbursed, however checked the bank and the funds had been deposited, thank you again for working with me. 

Jason S.'s profile image
Jason S. 
on Birdeye

2 years ago

I was able to get help even when im deployed right and everything was done on time 

Valerie H.'s profile image
Valerie H. 
on Birdeye

2 years ago

Everyone was helpful 

Richard K.'s profile image
Richard K. 
on Birdeye

2 years ago

The basically all electronic process is a bit confusing to us senior citizens of the world. Your agents could send an email and provide a bit of a walk thru what is about to come and provide a bit of instructiosn on waht oial and speel out whai is coming and waht needs to be processed. then you sometime ask for the same stuff more thn onceghu 

Edeline E.'s profile image
Edeline E. 
on Birdeye

2 years ago

My experience was great it took very little time for me to close they'd taken my application over the phone, from wright their everything started and less than three weeks we're close. 

Agnes C.'s profile image
Agnes C. 
on Birdeye

2 years ago

There was some confusion over the status of the application and the types of documents needed. But the overall experience was good. The other agents were also helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.