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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Catherine W.'s profile image
Catherine W. 
on Birdeye

2 years ago

It was great because anytime I called if Barry or Joseph were not available a Penny Mac team member was able to help or had them call me right away. Thank you - Katie Weinert 

Kimberly H.'s profile image
Kimberly H. 
on Birdeye

2 years ago

Hilda was very responsive always and a great communicator regarding the loan process. 

Terrance B.'s profile image
Terrance B. 
on Birdeye

2 years ago

.......... 

Tommy A.'s profile image
Tommy A. 
on Birdeye

2 years ago

The title company was not accurate with the information and further more; I lost 4 days back and forth trying to get the money refunded to the bank in order for me to pay off one of my mortgages. I lost 4 days of my vacation with valuable time that i did not spent with part of my family. I do not want to use the title company ever again; but i will say that the lawyers did there part' after that it was very disappointing on how they gave out inaccurate information. Once again the last part of the process on me getting the mo... read more

Brendan D.'s profile image
Brendan D. 
on Birdeye

2 years ago

Chris Muncal was really great and answered all of our questions and went the extra mile 

Tammie F.'s profile image
Tammie F. 
on Birdeye

2 years ago

Very hard to get ahold of. We would email things to her and get many requests for the same thing. She would wait till the last minute to ask for things. 

ANGELA G.'s profile image
ANGELA G. 
on Birdeye

2 years ago

This was the greatest experience I’ve had with financing & closing. It was fast and I felt like I didn’t have to do much. From the beginning Mark Cobb was very informative & stayed on task gathering info then we were handed over to Chantel & she was so knowledgeable & kept me informed. I didn’t have to ever wonder if things were being taken care of, she made sure I knew. Great job to all of you but…the title company was the worst I’ve ever dealt with. They did not return calls, they called the wrong persons to get informati... read more

Nicole O.'s profile image
Nicole O. 
on Birdeye

2 years ago

Everyone at pennymac were professional and prompt with explaining the whole process. 

Leslie B.'s profile image
Leslie B. 
on Birdeye

2 years ago

Fast closing, good rate, great communication 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.