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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac's appraisal reconsideration criteria does not accommodate for (very) wrong appraisals. This is a significant hinderance to a fair and easy loan process. The loan officer reviewed here was also very slow to communicate progress and had almost no understanding of the process, making everything much more cumbersome.
Every time Linda saw a need to contact me about my loan process she did and was very pleasant to work with. If it wasn’t for her questioning attitude my closing wouldn’t have happened on time and that’s super appreciated!
It was simple and direct
They made the process smooth and easy. They were always giving me updates on the loan either through email or a phone call. They were great at answering any questions or concerns I had. The process took less time than I expected. I definitely recommend them.
Consistent clear communication and a very smooth process.
Everything went great! Thanks!
Received multiple emails requesting the same actions.
The process was smooth and the team attended every step of the way. I website was easy to submit forms to which made the process even easier
very friendly; easy to reach; communicated expectations
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.