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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I keep getting the sruvey for Chaix and I am not sure who he/she was in the process... overall I am happy the loan closed.
Penny Mac stayed professional even when things did not add up they stopped everything went back to were thing turned confusing and straightened it out then picked it back up were we left off and if one person could not explain it right they had other team members to help out to get it all understood for all parties.
It was good and thank you
Easy process with very good communication.
Edna was a great help to me. She was always there when we needed answers. Edna deserve a Raise…..
Yester Gazdjian was great to work with. She answered all my questions timely and clearly. I was never asked for documents more than once and the process was smooth. Thank you, Yester!
Excellent Customer Service
Amanda was very knowledgeable and always very friendly and professional throughout the process. Her customer service skills were off the charts. PennyMac should highly value her abilities.
Everyone I talked to could answer my questions. Looking back I’m amazed at how pleased I am with Pennymac. Thanks for being so nice!
PENNYMAC has a 4.4 star rating with 48,809 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.