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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Daniel S.'s profile image
Daniel S. 
on Birdeye

2 years ago

PennyMac's appraisal reconsideration criteria does not accommodate for (very) wrong appraisals. This is a significant hinderance to a fair and easy loan process. The loan officer reviewed here was also very slow to communicate progress and had almost no understanding of the process, making everything much more cumbersome. 

Travis M.'s profile image
Travis M. 
on Birdeye

2 years ago

Every time Linda saw a need to contact me about my loan process she did and was very pleasant to work with. If it wasn’t for her questioning attitude my closing wouldn’t have happened on time and that’s super appreciated! 

Timotheus M.'s profile image
Timotheus M. 
on Birdeye

2 years ago

It was simple and direct 

Julio C Fuentes V.'s profile image
Julio C Fuentes V. 
on Birdeye

2 years ago

They made the process smooth and easy. They were always giving me updates on the loan either through email or a phone call. They were great at answering any questions or concerns I had. The process took less time than I expected. I definitely recommend them. 

Mark L.'s profile image
Mark L. 
on Birdeye

2 years ago

Consistent clear communication and a very smooth process. 

John B.'s profile image
John B. 
on Birdeye

2 years ago

Everything went great! Thanks! 

Diane H.'s profile image
Diane H. 
on Birdeye

2 years ago

Received multiple emails requesting the same actions. 

Joe Munoz J.'s profile image
Joe Munoz J. 
on Birdeye

2 years ago

The process was smooth and the team attended every step of the way. I website was easy to submit forms to which made the process even easier 

Walter T.'s profile image
Walter T. 
on Birdeye

2 years ago

very friendly; easy to reach; communicated expectations 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.