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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,809 reviews
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Rachel S.'s profile image
Rachel S. 
3 years ago

The whole team with Penny Mac was on top of it. They communicated regularly. I appreciated that I didn't feel like I had to call them for updates. They were proactive in everything. 

Ryan R.'s profile image
Ryan R. 
3 years ago

I had a great experience with Lakeisha. She was very nice and professional. The whole claims process did not take long and was easy to handle on my end 

Datonya W.'s profile image
Datonya W. 
3 years ago

Erika made my refinance process easy and convenient. She communicated clearly every step of the way. She have excellent customer service skills and was always so friendly and patient with me. 

Tijuana H.'s profile image
Tijuana H. 
3 years ago

Getting the right person to communicate after LO hand off. Belinda was terrible with communication, excellent with follow up though. Deon and Angel were both spot on all the way through the process. 

Marcio B.'s profile image
Marcio B. 
3 years ago

Thank you you are indeed the best 

Calvin R.'s profile image
Calvin R. 
3 years ago

please with my loan process 

Roxann S.'s profile image
Roxann S. 
3 years ago

Everything was great. 

Jason M.'s profile image
Jason M. 
3 years ago

Easy enough. Portal for documents convenient. 

Adebola O.'s profile image
Adebola O. 
3 years ago

Great all around. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,809 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.