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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole team with Penny Mac was on top of it. They communicated regularly. I appreciated that I didn't feel like I had to call them for updates. They were proactive in everything.
I had a great experience with Lakeisha. She was very nice and professional. The whole claims process did not take long and was easy to handle on my end
Erika made my refinance process easy and convenient. She communicated clearly every step of the way. She have excellent customer service skills and was always so friendly and patient with me.
Getting the right person to communicate after LO hand off. Belinda was terrible with communication, excellent with follow up though. Deon and Angel were both spot on all the way through the process.
Thank you you are indeed the best
please with my loan process
Everything was great.
Easy enough. Portal for documents convenient.
Great all around. Thank you.
PENNYMAC has a 4.4 star rating with 48,809 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.