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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Jeremy S.'s profile image
Jeremy S. 
on Birdeye

2 years ago

This was one of the best experiences I've had with closing a loan. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

2 years ago

Thanks for helping 

Leonard B.'s profile image
Leonard B. 
on Birdeye

2 years ago

most people don't apply for mortgages every day, so I am pleased with the way things went. Nobody made me feel stupid. Five stars! 

Kendrick G.'s profile image
Kendrick G. 
on Birdeye

2 years ago

During the closing process, we had questions about documents, dates and others. We had to consistently email and call to get other agents to find the answers to our questions. No time frame was given to us once we had an offer accepted for the closing documentation. We did our best to get required/requested documents to PennyMac same day as requested. I did not feel the same when it came to Cindy. To the point where we even had our real-estate agent reach out to her a day or two before closing for the required documents. Eve... read more

Hannah G.'s profile image
Hannah G. 
on Birdeye

2 years ago

Thanks for cleaning up this process! Great job! 

CLIFTON C.'s profile image
CLIFTON C. 
on Birdeye

2 years ago

I was constantly informed throughout the process. It was pretty quick process. It wanted to close sooner, but unfortunately time was not on my side. 

Alisha W.'s profile image
Alisha W. 
on Birdeye

2 years ago

I had the BEST experience with the PennyMac team - Layal, Tracy, and all of their team were thorough, positive, quick to respond/communicated clearly, and process my mortgage so that I could close by the sellers deadline!! I would highly recommend them!! Thank You -it was a pleasure working with you all; & I am thankful for all your hard work!! 

Joseph W.'s profile image
Joseph W. 
on Birdeye

2 years ago

Great experience. Know loan processor. 

Jemy C.'s profile image
Jemy C. 
on Birdeye

2 years ago

We had a great experience and we’re satisfied on the services rendered to us . It was a well done job by Krystal and teamwork and appreciate Krystal’s time and effort in returning my calls👍 Kudos to Krystal and team👏 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.