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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process, from the very first contact to closing was explained in simple terms i understood. This was the first time I refinanced a home loan and Penny mac made it very understandable for me.
There were unforseen problems. We had to change the type of loan.i was approved within 15 minutes and everything was great until it went to Norma's Dept. Unfortunately, she always had to call me with the bad news. She is very upbeat and pleasant but always bad news. She was always having to check with someone. I think I had 5 different closing cost! Until Dennis Wang stepped in, I was totally discussed! In the end, everything was ok. I used pennymac before and no problems. I'm keeping an open mind! Now, things seem fi... read more
My initial loan officer contact was Ryan Tang. He was extremely helpful and the process of refinancing was smooth. After that, each time I called with a question, I was in touch with a different loan processor. Each of these individuals were also extremely helpful and knowledgeable. Normally when you talk to a different person each time with other organizations, it's confusing and they aren't helpful. Not so with PennyMac. I appreciate that all the processors were wonderful to work with.
No comment
Fairly simple process.
5 star service.
Everything ran smoothly and on time
Great job!!
Smooth and pleasant.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,127 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.