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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Ulises Garcia G.'s profile image
Ulises Garcia G. 
on Birdeye

2 years ago

Easy process, I always had an answer when I needed it , nice people. 

Miguel C.'s profile image
Miguel C. 
on Birdeye

2 years ago

Fast and reliable services Thank You 

Carmen C.'s profile image
Carmen C. 
on Birdeye

2 years ago

ThNk you very happy that I was able to refinance 

Erin S.'s profile image
Erin S. 
on Birdeye

2 years ago

Only a few minor communication issues; otherwise, process was smooth, mostly digital (which I appreciated), and expectations were clearly communicated. 

Patrick M.'s profile image
Patrick M. 
on Birdeye

2 years ago

Great communication and personal service. 

Mark L.'s profile image
Mark L. 
on Birdeye

2 years ago

It was excellent. 

Tim M.'s profile image
Tim M. 
on Birdeye

2 years ago

Jamie was always available and prompt. 

William S.'s profile image
William S. 
on Birdeye

2 years ago

Chaix was able to clarify some misinterpretations in the loan and got me on the right track with what I was trying to do. 

Paul C.'s profile image
Paul C. 
on Birdeye

2 years ago

I realize there were a lot of moving parts to bring my loan processing to closing in the required time frame. But it seemed like I had to do a lot of the leg work myself to keep things moving, and I had to engage Lara Leighton for additional support. Maybe if Nicole had better, tighter interface with the underwriting team could have had her playing less the role of postman, and more of my advocate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.