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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
She was very helpful through the whole process.
Simple as 1,2,3
The only problem I ran into was with the document approval process. The documents requested were not described in enough detail and resulted in duplication and delay. The agents I spoke with were very helpful and Crystal went above and beyond to get my loan closed. I appreciate her effort immensely. All in all it was a pretty good experience, Thank you Crystal, and team.
My loan service was great, less than two months. Everyone helpful. Check arrived less than a week. Great teamwork!
Everyone is great helping with any questions I had through the entire loan process.
Was told about a mixup in paperwork delayed my closing and disbursement check. Still uncertain when I will receive payment or if I should continue to pay on my current loan.
Listen to customer and address their questions and requests. Pay attention to detail on the loan documents and get familiar the related laws and regulations. Don’t let customer educate you about the loan process.
Overall great experience !
This refinance process was streamlined and seamless. From application to closing, the team assisting us through the process were awesome, answering every single question that we had with expediency.
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.