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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,128 reviews
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Elizabeth T.'s profile image
Elizabeth T. 
3 years ago

Portia was awesome!! She explained everything to us accurately and followed up with us throughout the process to make it flawless. All our questions and concerns were always answered. Thank you again!! 

JEREMY A.'s profile image
JEREMY A. 
3 years ago

We had a good experience from application to closing. 

Melvin S.'s profile image
Melvin S. 
3 years ago

Great Job !!!!!! 

Kymberly L.'s profile image
Kymberly L. 
3 years ago

The discussion around my expectations of the closing should have been reviewed and comprehend better than to continue to push the csr into Refi that was not in favor of the csr wishes. I also had to request updated closing documents multiple times. I think the website should updated/ monitored better as it was not working properly most of the time. Sandi was not at fault but the other departments working alongside her I feel could have been more align and attentive to detail. 

RICKY T.'s profile image
RICKY T. 
3 years ago

They was great! 

Darrian W.'s profile image
Darrian W. 
3 years ago

Great experience 

Thomas H.'s profile image
Thomas H. 
3 years ago

All around great service 

Kristin B.'s profile image
Kristin B. 
3 years ago

Jon kept in constant communication which was very important to me. He never made me feel like I was asking silly questions and he (or his team) were always quick to reply. PennyMac is lucky to have Jon! I would recommend Jon/PennyMac to anyone looking for a lender! 

Andrew B.'s profile image
Andrew B. 
3 years ago

clear precise and user friendly. not a hassle 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.