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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThe clear communication for every step.
PennyMac communicated clearly and made the process simple and stress free. The loan closed fast!
The team did a very good job. Wasn’t stressful at all.
Kristina communicated well and was consistently calling with updated loan status, even when there was no movement. Even though the closing process took longer than expected due to the overall number of closing at the time, I never had to inquire about status or wonder what was happening with my loan. Kristina was very professional in her approach and was able to answer all the questions I had.
Great communication and the portal was very convenient to upload documents to.
The process was slow. I sometimes had a difficult time communicating my question to Mr. Martinez.
Our Communication with Mr. Edward Sarkardehi, during our loan process was very professional at all time. He was very helpful with giving directions which made the whole process simple and less stressful. Edward took his time to explained the process before we started. He followed up with phone calls to ensure with understood instructions given. We appreciated his professionalism and attitude when he spoke with us. There were times my husband and I was unable to send the paperwork back as requested. He talked us through the ... read more
Thx thx. Thx
Very informative and professional
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.