This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Prompt response and easy to work with
The process took much longer than I expected. And one loan had to be re-applied for because it was originally denied, supposedly due to not receiving documents from me in a timely manner. As I acted on every request as quickly as possible, I was surprised that this happened, without warning.
Your website and communication response time because we can’t ever call our loan officer directly. Waiting to hear back took to long and while we had already uploaded what was needed it took days for anyone to notice it.
Constant communication to make sure documents needed were understood by me.
The loan process was explained to me and went accordingly. I am very happy with Penny Mac as my Loan Mortgager.
Everything was great!
Everything was explained properly just at the end the numbers were correct and had to be changed to what was agreed upon. Thank you
It was great since the loan officers communicated the information clearly. However, there was an issue at the end with closing documents that caused a lot of confusion and time waste.
N/a mmmmmmmmmmmmm
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.