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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Nicholas J.'s profile image
Nicholas J. 
on Birdeye

2 years ago

All of my questions was answered in a professional and timely manner! 

Ivan W.'s profile image
Ivan W. 
on Birdeye

2 years ago

Excellent ! 

William S.'s profile image
William S. 
on Birdeye

2 years ago

More person-to-person communications, rather than just leaving phone messages. Also, it seemed like a number of PennyMac people kept contacting us by email, some of which did not know the status of our loan application or what their role in it was supposed to be. 

Mark G.'s profile image
Mark G. 
on Birdeye

2 years ago

All went great with our refinance 

TERRELL G.'s profile image
TERRELL G. 
on Birdeye

2 years ago

We were passed from our original loan officer to another and we felt like the closing disclosures that we received over the couple of weeks were all over the place. My husband had to call to talk through the numbers. At one point the closing funds were up to $30k and we almost went with another company. Overall the experience was just okay. 

KRYSTAL C.'s profile image
KRYSTAL C. 
on Birdeye

2 years ago

I like that everything was communicated clearly from beginning to the end. 

William Davis J.'s profile image
William Davis J. 
on Birdeye

2 years ago

I like quick responses and the Penny Mac team were on it! 

Sylvia F.'s profile image
Sylvia F. 
on Birdeye

2 years ago

It was all Edward. He walked me through so I knew how to fill in the forms and get them filed quickly. He touched base with me every week to keep me well informed on how the loan was progressing. I had no surprises. Thank you Edward for making my refinancing a complete pleasure. 

KENNETH A.'s profile image
KENNETH A. 
on Birdeye

2 years ago

Professional, accurate and timely. What else can you ask for. Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.