This profile has been claimed by the business owner or representative.
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsChantel was thorough and very responsive
Communication wasn't very good and I had to provide the same documents more than once
Miguel Villalpando helped me to get everything that I needed done on time in a clear and straight forward expedient manner.
Ease of process. Limited paperwork required. Customer service friendly. We received timely updates on activity of our mortgage processing. Well done.
The weekly review calls were helpful for reducing stress and for being up to date on each step of progress. My questions were answered well.
The overall process was slow
Erika made the entire process fast and easy for us. Thank you very much for you help.
Process was to expectation and Nathaniel was nice to work with
Overall this process was very smooth. There were some instances where documents were requested that had already been sent or were labeled incorrectly in the request that made no sense. Upon a call our questions were resolved and we were able to get the documents sent.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.