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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth process and great customer service
Wonderful team who kept me informed along the way. Very smooth
Great service my representative was well versed in home refinancing. Kept us updated on next steps. Closed with no issues. Thank you 😊
Quick and easy loan process! Professional and not time consuming.
Process was easy. Agents were quick to answer questions.
It was clear and took very little time
N/A N/A N/A N/A
Could not understand what was being said and was actually a little scared about it
I would have given Erica a 5 and 10 but the process took very long and the closing $ kept changing, specially the cost from PennyMac, added then removed of the same $number, about 5 times. It was n't Erika's doing, it was another dept and the auto calculation from the software, that was what I was told. However, at the end, the closing cost/credit that was promised to me stayed as promised. For that I gave a 10 for future business and friends referral :)
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.