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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsSmooth process and great customer service
Everything went smoothly
Great service my representative was well versed in home refinancing. Kept us updated on next steps. Closed with no issues. Thank you 😊
Great service overall thanks
Chantel Bryant went above and beyond within her means to close my loan. Without Chantel's assistance and persistence, I would have withdrawn my loan and went with another loan provider.
It was all Edward. He walked me through so I knew how to fill in the forms and get them filed quickly. He touched base with me every week to keep me well informed on how the loan was progressing. I had no surprises. Thank you Edward for making my refinancing a complete pleasure.
One of your mortgage loan advisors did a great job at the beginning in August explaining the process to me, offering recommendations on how to lower my rate and running through options depending on my needs. I ultimately closed with other people, but his advice made your rate lowest, so the time he spent with me in the early stage was well worth it for me.
Better communication from the agent . Everything was after the fact
Everything was explained to me with care and all my questions were answered
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.