This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Great experience. Made a difficult process easier to deal with. Staff were helpful and available.
I had a previously unpleasant experience in 2020 when we tried to refinance through Pennymac. This previous experience made up for it thanks to Kristina White. She was wonderful and reassuring.
There were minor hiccups, but over all I was kept in the loop with everything.
Made the refinancing process easy and straight forward
We are very happy with PennyMac!
I didn’t have to worry about anything and Deon communicated with me every step of the way.
It was difficult having multiple individuals to communicate with since they did not seem to have consistent information about what was going on. Also the main members of the Mac team were not able to answer any questions that varied from the most straightforward issues except with stock seemingly scripted answers. The only reason the loan closed without too much trouble is that Adam Abrams (individual who took the initial loan application by phone) took responsibility (as he had promised at the outset) for monitoring the p... read more
Zanetta called me weekly to check up on me and tell me exactly what was taking place and what needed to be done on my part or PennyMac's. She was pleasant and personable. She made the entire process so easy. Everyone did. From beginning to end. Thank you.
Everything was on time, and 100% accurate. Super smooth and easy the whole time
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.