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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Carlos H.'s profile image
Carlos H. 
on Birdeye

2 years ago

Great experience. Made a difficult process easier to deal with. Staff were helpful and available. 

Mariah B.'s profile image
Mariah B. 
on Birdeye

2 years ago

I had a previously unpleasant experience in 2020 when we tried to refinance through Pennymac. This previous experience made up for it thanks to Kristina White. She was wonderful and reassuring. 

Pamela E.'s profile image
Pamela E. 
on Birdeye

2 years ago

I have been trying to reach my "team" and can't seem to get them. There was a with-drawl from my bank account in the amount of $1719.4, my old monthly loan amount. I was told that there was not going to be a payment for February but would start in March 1st with the new monthly loan amount. I need my account credited with the $1719.41. 

Nancy R.'s profile image
Nancy R. 
on Birdeye

2 years ago

There were minor hiccups, but over all I was kept in the loop with everything. 

Justin A.'s profile image
Justin A. 
on Birdeye

2 years ago

Made the refinancing process easy and straight forward 

Shane W.'s profile image
Shane W. 
on Birdeye

2 years ago

I have went though PennyMac twice now for home loans and both times were very easy. The staff always responded to emails quickly with the answers to my questions or could be reached by phone. 

KANISHA B.'s profile image
KANISHA B. 
on Birdeye

2 years ago

Awesome experience 

Edgar C.'s profile image
Edgar C. 
on Birdeye

2 years ago

Real smooth and straighforward 

Jason S.'s profile image
Jason S. 
on Birdeye

2 years ago

Great team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.